Frequently Asked Questions

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How do I file a small claims suit against a business or company ?

Small Claims suits are filed at the Clerk of Court’s office on the 2nd floor of the Justice Center.
To file, you must supply the name(s) and address of the person(s) you wish to sue and any information you have regarding your claim.

When filing against a business you must have the first and last name of the owner, unless the business is a corporation. If you are suing a corporation, the correct corporation name should be on the complaint. You can search online or contact the Secretary of State of Ohio (Toll Free: 877.767.3910) to obtain the corporation name and the name and address of its statutory agent. The statutory agent is appointed by the corporation to accept legal papers.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:10am

Q980
What is the maximum amount of a small claims suit?

The maximum amount of damages which can be requested in Small Claims Court is $3,000.00. There is a $31.00 filing fee that must be paid at the time of filing, and an additional charge of $5.00 per defendant if you are suing more than one person

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:10am

Q981
What should I do if I gave a contractor a down payment to start work but he never returned to do the job?

File a police report and contact the Office of Fair Housing & Consumer Affairs at 216.664.4529 to file a complaint.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:12am

Q982
I hired a contractor who never finished the job. What can I do?

If the contractor is not responding to or cooperating with you, contact Consumer Affairs at 216.664.4529 and a representative can assist in trying to resolve your problem.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:11am

Q983
Are all cars covered under the Lemon Law?

No, Ohio's Lemon Law only covers new vehicles in the first 18,000 miles or less than one year old. For additional information, contact the Ohio Attorney General Office at 1.800.282.0515.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:16am

Q1002
What is small claims court?

Small Claims Court is part of the court system which allows an inexpensive, informal way to resolve a dispute with an individual or a business. An attorney is not required, but you may use one if you prefer. For additional information contact the Cleveland Municipal Court at 216.664.4966

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:10am

Q1003
How do I get telemarketers to stop calling?

You can register online on the National Do Not Call Registry website, or call 1.888.382.1222.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:17am

Q1004
Where can I go to get a report of my credit history?

A recent amendment to the federal Fair Credit Reporting Act requires consumer reporting companies to provide you with free copies of your credit report, at your request, once every 12 months.

  • Equifax: 1-800-997-2493
  • Experian: 1-888-397-3742
  • TransUnion: 1-800-888-4213

There's only one online source authorized to do so. Beware of other sites that may look and sound similar.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:08am

Q1005
What can I do to research the value of a used car?

To help you investigate and compare prices, several publications are available that give general guidance on value for many models. Your library, bookstore, bank or insurance agent should have a copy of the monthly National Automotive Dealers Association Official Used Car Guide, monthly Kelley Blue Book or Edmund's to estimate a car's resale value. Comparing prices of similar makes and models can give you an idea of which seller offers the best deals.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:15am

Q1006
What should I know before making a final payment to a contractor?

Following these steps can help protect your rights and investment. Make sure:

  • All work meets the standards indicated in your contract
  • You have a copy of the contractor's City of Cleveland License/Registration Certificate
  • You have written warranties for materials and workmanship
  • You have proof that subcontractors and suppliers have been paid. Laws may allow a mechanic's lien to be filed against your home to satisfy unpaid bills!
  • All excess material, tools and equipment have been cleared away and the site has been cleaned to your satisfaction
  • You have inspected and approved the project
From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:12am

Q1008

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