FAQs - Department of Public Utilities

Who do I call to fix a broken or missing manhole (sewer) cover?

Water Pollution Control at 216.664.2513

From:
Water Pollution Control
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q1179
How can I pay my electric bill online?

You can sign up for EZ-Pay. Signing up for our EZ-Pay means that you are authorizing Cleveland Public Power through our authorized payment vendor to deduct or withdraw from your bank account a specified dollar amount to settle or pay for your Cleveland Public Power electric bill(s). The amount withdrawn from our customer's bank account are based solely on many factors determined by our billing department.EZ-Pay is not a Credit Card Payment option. Click here to begin the sign on process now. For more questions about EZ-Pay and Request for Service process should be addressed to:cppoperations@cpp.org or ezpay@cpp.org. If your browser didn't work, you may copy and paste the email addresses into your email system or simply call 216-664-3922 ext. 640

From:
Public Utilities
Category:
Online Payments

Last updated: 03/02/2015 - 12:28pm

Q859
When is the Division of Water Pollution Control open for business?

Monday through Friday 8:00am to 5:00pm.

From:
Public Utilities
Category:
Water Pollution

Last updated: 03/02/2015 - 12:28pm

Q985
Where is the Division of Water Pollution Control located?

Division of Water Pollution Control
12302 Kirby Avenue,

Cleveland, Ohio 44108

From:
Public Utilities
Category:
Water Pollution

Last updated: 03/02/2015 - 12:28pm

Q986
What can I do in case of basement flooding?

Contact Water Pollution Control at 216.664.2513 for a thorough investigation of the City's sewer. Notifying WPC prior to contacting a plumber may save you unnecessary expenses.

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q987
Water is coming up into the street - who do I call?

If it is raining when the street floods, contact Water Pollution Control at 216.664.2750. If the weather is dry, contact the Division of Water at 216.664.3060.

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q988
Can I pay my water bill on-line?

Click here to pay your water bill online

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

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