Public Safety FAQ's

When should I call 911 for an ambulance?

Call 911 for an ambulance when:

  • there is any life-threatening illness or injury
  • when you are not sure if an ambulance should be called or not
  • for any of the circumstances noted here
From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 04/10/2015 - 6:29pm

Q1173
How can I request ambulance coverage for an event being held in Cleveland?

Click here for information on EMS Special Events Coverage.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 04/10/2015 - 6:27pm

Q1399
If I call for an ambulance, can I request to be taken to a specific hospital?

The treating paramedic decides which hospital you will be taken to based on your condition, hospital restrictions, location of medical records, and current patient care protocols.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1413
How many ambulances are on duty in the City of Cleveland?

On average there are 18 ambulances operating 24 hours a day.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 07/09/2015 - 10:49am

Q1414
When I call 911 for an ambulance, what information should I be prepared to give?

Remain calm when you call, and tell us what the emergency is and where the ambulance is needed. Be prepared to answer the call-takers questions about the situation or person(s) involved. Answering questions does not delay the ambulance and will allow the call-taker to tell you how you can help while the ambulance is on its way.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1416
Where is the Fire Prevention Bureau located?

The Bureau is located at 1645 Superior, which is the northwest corner of 17th and Superior.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q768
What are the Phone/ Fax Numbers for the Cleveland Fire Prevention Bureau?

Phone number is (216) 664-6664 /Fax number (216) 664-6681

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q769
Does the Fire Prevention Bureau accept cash as a payment for permits?

No. The only forms of payment the Cleveland Fire Prevention Bureau takes is check or money order; payable to the City Of Cleveland.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q770
Does the Fire Prevention Bureau conduct fire extinguisher training? If NOT can you refer me to someone who does?

The Bureau does not conduct fire extinguisher training. Those who service/supply your extinguishers should be able to provide you with training and answers to questions about their equipment.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q771
How do we get the Fire Department's Smoke House to come to our event?

Please call 216.664.6386

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q773

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