EMS FAQs

How do I become an Emergency Medical Technician or EMT?

For information call 216.664.6009 or send an email. Also, local community colleges and some hospitals conduct accredited training programs.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1078
Are there different EMT certifications?

Yes, there are currently three levels of training for Emergency Medical Technicians:

  • EMT-Basic: entry level for basic life support
  • EMT-Intermediate: advanced skills including administering drugs and IV fluids
  • EMT-Paramedic: the most highly trained, able to perform advanced life saving procedures
From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1079
When should I call 911 for an ambulance?

Call 911 for an ambulance when:

  • there is any life-threatening illness or injury
  • when you are not sure if an ambulance should be called or not
  • for any of the circumstances noted here
From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 04/10/2015 - 6:29pm

Q1173
How can I request ambulance coverage for an event being held in Cleveland?

Click here for information on EMS Special Events Coverage.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 04/10/2015 - 6:27pm

Q1399
If I call for an ambulance, can I request to be taken to a specific hospital?

The treating paramedic decides which hospital you will be taken to based on your condition, hospital restrictions, location of medical records, and current patient care protocols.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1413
How many ambulances are on duty in the City of Cleveland?

On average there are 18 ambulances operating 24 hours a day.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 07/09/2015 - 10:49am

Q1414
When I call 911 for an ambulance, what information should I be prepared to give?

Remain calm when you call, and tell us what the emergency is and where the ambulance is needed. Be prepared to answer the call-takers questions about the situation or person(s) involved. Answering questions does not delay the ambulance and will allow the call-taker to tell you how you can help while the ambulance is on its way.

From:
Emergency Medical Services (EMS)
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1416
I needed a City EMS ambulance to go to the hospital Can I get a copy of the medical records from that incident?

Yes, to request your records, follow the instructions on the form here.

From:
Emergency Medical Services (EMS)
Category:
Health and Immunization

Last updated: 07/09/2015 - 10:53am

Q1200
How do I become an Emergency Medical Dispatcher (EMD)?

For information regarding EMS positions, click here.

From:
Emergency Medical Services (EMS)
Category:
Other

Last updated: 07/09/2015 - 10:55am

Q1197
Who can I contact about my bill for EMS services?

The Division of Assessments and Licenses handles billing for EMS services, and can be contacted at 216.664.2260 or via mail at 601 Lakeside, Room 122, Cleveland, OH 44114. This division's web page is here.

From:
Emergency Medical Services (EMS)
Category:
Other

Last updated: 04/10/2015 - 1:44pm

Q1199

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