You are here :
Home > Government > City Departments > Department of Public Safety > Division of City Kennel > Animal Control Services FAQ's
Edit
Animal Control Services FAQ's

Don't see your question? Make a suggestion!


What is done with animals that are picked up by the Division of Animal Control? How long they are kept before they are euthanized?

By City law, Dogs and cats are held for 72 hours. But in order to give owners a chance to find lost pets, the Division of Animal Control will hold a stray animal three days not including the day it is picked up, Sundays, and holidays. After that, the animal is evaluated and transferred to other shelters and rescue groups if deemded adoptable. At this time the Cleveland Kennel does very limited adoptions.

Adoptable animals are held as long as possible, but those deemed not adoptable are humanely euthanized.

From: Division of Animal Control Services Last updated: Mar 19 2012 11:36AM
Category: Animals Q755

I received a citation for my pet. Where do I pay it?

You can pay your fine by mail or at the Clerk of Courts Office located on the 3rd floor of the Justice Center. The Justice Center is located at 1200 Ontario Street, Cleveland, Ohio (map). The phone number is 216.664.4966. See the back of the citation for full instructions.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:16AM
Category: Animals Q704

Can I get shots at the Division of Animal Control for my dog and cat?

The Division of Animal Control does not have a Veterinarian at this time. Check the yellow pages or look online for a Veterinarian near you.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:09AM
Category: Animals Q762

Which shots are provided by the Division of Animal Control for dogs or cats before adoption?

Bordetello Vaccination and DHLPP (Distemper, Hepatitis, Leptospirosis, Parvo, and parainfluenza).

From: Division of Animal Control Services Last updated: Jun 30 2011 10:08AM
Category: Animals Q791

What does Animal Control do to try to reunite stray animals with their owners?

Animal Control Staff will follow-up on all animals found with any type of identification, canvass lost pet notices posted at the Kennel, in the newspaper, and various lost and found web sites. In addition, lost and found animals are posted here.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:05AM
Category: Animals Q785

Who can I contact about stray dogs?

Contact the Division of Animal Control at 216.664.3069.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:03AM
Category: Animals Q920

What should I do if I see a dangerous-looking pack of animals?

Contact the Division of Animal Control at 216.664.3069. If it is after 3pm call the Cleveland Police at 216.621.1212.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:02AM
Category: Animals Q922

Will the Division of Animal Control pick up a dog that I no longer want?

No. The Division of Animal Control only picks up stray dogs. The Animal Protective League accepts dogs from their owners. You can contact them at 216.771.4616.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:00AM
Category: Animals Q787

Does the Division of Animal Control offer overnight boarding for dogs and cats?

No. Check the yellow pages or online for "Boarding Kennels".

From: Division of Animal Control Services Last updated: Jun 30 2011 10:00AM
Category: Animals Q789

Will the Division of Animal Control trap stray cats in my neighborhood?

No, but the Animal Protective League has a Trap Neuter Release Program and can be contacted at 216.377.1624 ext 124.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:59AM
Category: Animals Q796

There is a stray animal near my house. Does the Division of Animal Control trap animals?

Traps are set up for stray dogs when needed, according to written guidelines. Please call the Division of Animal Control at 216.664.3069 Monday through Saturday from 7:30am to 3pm for details. The Division of Animal Control does not trap cats at this time.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:58AM
Category: Animals Q760

Is there a web page that shows photos of animals that are available from the Division of Animal Control?

The Division of Animal Control posts photos of stray dogs housed at the kennel in the lost found section (here).

From: Division of Animal Control Services Last updated: Jun 30 2011 9:57AM
Category: Animals Q759

What happens with animals if there is over-crowding at the Kennel?

The Cleveland Division of Animal Control, Animal Protective League, and Cuyahoga County Kennels have a partnership. Adoptable dogs are transferred from the Division of Animal Control to avoid overcrowding.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:55AM
Category: Animals Q758

Does the Division of Animal Control offer spay/neuter for dogs and cats? Are the services free?

The Division of Animal Control does not offer this service, but low-cost spay/neuter referral is available at 216.664.2759. The following organizations offer low cost spay/neuter services:

From: Division of Animal Control Services Last updated: Jun 30 2011 9:53AM
Category: Animals Q757

Are there youth group presentations regarding animal welfare issues and animal laws?

The Division of Animal Control does not offer this service, but you can visit or contact one of these organizations for humane education for children:

From: Division of Animal Control Services Last updated: Jun 30 2011 9:52AM
Category: Animals Q777

Does the City of Cleveland have a service that traps nuisance wildlife? Who do I contact?

You can contact the Division of Animal Control at 216.664.3069. Residents have several service options to choose from regarding nuisance wildlife.

  1. You can use your own trap. Animal Control will pick up any trapped wildlife except skunks (contracted trappers will pick up skunks). We will return the trap or it can be picked up at Animal Control which is located at 2690 West 7th Street (map) Cleveland, Ohio 44113
  2. You can borrow a trap from us for a $20 returnable deposit. We will pick up any trapped wildlife except skunks (contracted trappers will pick up skunks). The trap will be returned or it can be picked up and used until you are satisfied. The deposit is returned when the trap is returned.
  3. The wildlife can be put on the contracted Wildlife Trapper list. Time frame for this service is unknown because it is difficult to estimate how long it will take the trapper to handle each assigned service call.
If you are in need of trapping services, call 216.664.3069 and leave your name, address, zip code, phone number, and type of nuisance animal. The trapper is not contracted to trap animals that are inside homes. If an animal becomes trapped inside your house, it is your responsibility to handle that situation.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:50AM
Category: Animals Q1441

Who should I call if I see an injured animal in a park?

Call the Division of Animal Control at 216.664.3069 or the Police at 216.621.1212

From: Division of Animal Control Services Last updated: Jun 30 2011 9:47AM
Category: Animals Q1462

Does the Division of Animal Control provide routine vet care and grooming?

The Division of Animal Control does not provide Veterinarian or grooming services, but you can find providers online or in the yellow pages.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:46AM
Category: Animals Q771

Can I purchase a pet identification microchip from the Division of Animal Control?

Yes. The cost of the microchip is $25. Please check for service availability at 216.664.3069 prior to coming, and bring your pet to the Kennel (map) Monday through Saturday between 10am and 3pm. Microchips are also available at the Cleveland APL (website) and many Veterinarians in the area.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:45AM
Category: Animals Q776

Is it necessary to vaccinate very old animals or animals that stay indoors?

Questions concerning the health of your pet should be addressed by your Veterinarian.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:43AM
Category: Animals Q779

Does the kennel accept donations? What kind? What is needed?

The Kennel accepts and needs pet supplies, blankets, beds, towels, newspapers, leashes, collars, dog/puppy food, cat/kitten food, cat litter, dog treats, food bowls, water bowls, and money.

Donations can be dropped off or mailed to:
City of Cleveland Kennel
2690 West 7th St.
Cleveland, Ohio 44113
Attn: Chief Animal Control Officer

You can contact the Friends of The Cleveland Kennel or call 216.274.9480 for more information.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:40AM
Category: Animals Q786

Is the Cleveland Division of Animal Control the same as the APL?

No. The Animal Protective League is a non-profit (supported through donations) that accepts animals surrended by their owners. Cleveland Animal Control is a government entity (supported through tax dollars) which handles animal control related issues.

From: Division of Animal Control Services Last updated: Jun 30 2011 9:39AM
Category: Animals Q756

What are the types of fines issued by the Division of Animal Control?

Animal Control Officers issue citations for violations of the city's animal ordinances. A municipal judge will decide the amount of the fine which will range from $25 to $1,000.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:27AM
Category: Animals Q754

Do you destroy animals? How are they destroyed?

The Division of Animal Control humanely destroys animals. Certified Technicians humanely euthanize stray dogs, cats, and trapped nuisance wildlife by lethal injection when needed.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:14AM
Category: Animals Q702

How do I register or get a license for my dog?

The Division of Animal Control can help you between 7:30am and 3pm Monday through Saturday, or you can register online at the Cuyahoga County Fiscal Officer's Website, or call the County Dog Warden at 216.525.7877 for a location near you.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:11AM
Category: Animals Q701

What type of animals will the Division of Animal Control handle?

At this time the Animal Control Officers will pick up stray dogs, stray injured cats, and trapped nuisance wildlife (skunks, groundhogs, opposums, and raccoons). Call the Division of Animal Control at 216.664.3069.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:10AM
Category: Animals Q699

I called about an animal. Can I find out if it has been picked up?

Yes. You can call the Division of Animal Control at 216.664.3069 between the hours of 7:30am and 3:00pm Monday through Saturday.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:06AM
Category: Animals Q698

My dog is missing, what should I do?

To best procedure to follow is to call and visit:

Only you can truly identify your dog. You should also check with neighboring city animal control offices. We also recommend that you post a notice on and check the lost/found web sites of the City of Cleveland, Cleveland.com, Craigslist.org, Petharbor.com, and missingpetads.com.

From: Division of Animal Control Services Last updated: Jan 27 2011 3:45PM
Category: Animals Q763

My dog is sick, where can I call to get medical help?

You can check the yellow pages for a veterinarian near you. If you need a Veterinarian after normal business hours or on weekends, you can call:

Animal Emergency Clinic West
5320 West 140th St.
Brookpark, Ohio
216.362.6000

Westpark Animal Hospital
4117 Rocky River Drive
216.252.4500

VCA Great Lakes Veterinary Specialists
5035 Richmond Road
Bedford Heights, OH 44146

From: Division of Animal Control Services Last updated: Feb 23 2009 2:21PM
Category: Animals Q765

Who can I call about animal abuse or neglect?

The Animal Protective League (216.771.4616) has Cruelty Investigators that investigate complaints.

From: Division of Animal Control Services Last updated: Feb 20 2009 8:41AM
Category: Animals Q924

What are some precautions that I can take to avoid being attacked by an unleashed dog?

  • Never approach a strange dog, especially one who's tied up, confined behind a fence, or in a car
  • Don't pet a dog, even your own, without letting him/her see and sniff you first
  • Never turn your back to a dog and run away - a dog's natural instinct is to chase and catch prey
  • Don't disturb a dog that's sleeping, eating, chewing on a toy, or caring for puppies
  • Be cautious around strange dogs - if a dog doesn't know you, you may be seen as a threat

From: Division of Animal Control Services Last updated: Feb 20 2009 8:34AM
Category: Animals Q792

What should I do if I think a dog may attack?

  • Remain motionless with your hands at your sides until the dog loses interest, then slowly back away until s/he is out of sight. Never turn your back to the dog
  • If the dog attacks, "feed" it your jacket, purse, or anything that you can put between you and the dog
  • If you fall or are knocked to the ground, curl into a ball with your hands over your ears and your chin tucked to your chest and remain motionless and try to not scream or roll around

From: Division of Animal Control Services Last updated: Feb 20 2009 8:34AM
Category: Animals Q793

Does my housecat need a license?

It is not required by law, but many owners concerned with their pet's well-being will make sure the cat has an identification tag or has been microchipped.

From: Division of Animal Control Services Last updated: Feb 20 2009 8:30AM
Category: Animals Q782

What is the maximum number of pets I can have?

There is no city ordinance which pertains to the number of animals permitted in a household.

From: Division of Animal Control Services Last updated: Feb 20 2009 8:25AM
Category: Animals Q778

Is there a breeders permit?

The City of Cleveland does not require a breeders permit.

From: Division of Animal Control Services Last updated: Feb 20 2009 8:23AM
Category: Animals Q775

How much does it cost to adopt a dog and what does it include?

The adoption fee is $40 plus the cost of a current year license. The cost of the license is $21. The adoption fee includes vaccination, spay/neuter, and micro chip.

From: Division of Animal Control Services Last updated: Feb 15 2013 1:23PM
Category: Animals Q1520

Are there any requirements (license, shots) for usage of a dog park?

There are no city ordinances regarding the use of dog parks, but they do have signs that list their rules.

From: Division of Animal Control Services Last updated: Dec 15 2008 10:18AM
Category: Animals Q761

How can I prevent wild animals from looking for food in my yard?

Here are some steps you can take:

  • Remove unused pet food and water bowls at night and never leave them out for wild animals
  • Don't store garbage in bags - keep it in cans with secure lids or stored in a secure area
  • Harvest gardens often and pick up fruit from the ground
  • Control access by keeping pet doors locked and sealing entry holes in and under buildings, eaves, air ducts and decks. Slotted vent covers are better than screens
  • Make a trench around a deck at least one foot deep, put in ¼” screening or metal flashing, and fill with dirt. Attach screen to deck with nails or fence staples. Before completing, make sure no animals are trapped inside. Sprinkle flour around entrance holes and check for tracks in the morning- if there are none 3 nights in a row, there probably are no animals. This may also be used along fences.
  • Animals damaging lawns may leave if there are no grub worms or subsoil insects. Organic and chemical control products can be bought at hardware or garden stores. If using chemical products, remember the safety of pets and children
  • Animals may be kept away from roof areas by trimming branches 10 feet from roof and by keeping climbing plants away from roof area and eaves.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:13AM
Category: Animals Q722

Why should dogfighting be a felony instead of a misdemeanor?

Because participants can make a lot of money at it, misdemeanor penalties are not strong enough to make them want to quit. It is cruel and premeditated.
Dogfighters go to great lengths to avoid being caught by Police, making investigations difficult, dangerous, and expensive and officials are more likely to investigate dogfighting if it is a felony. As more states make dogfighting a felony, states with low penalties will become magnets for dogfighters.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:08AM
Category: Animals Q719

How does dog fighting cause animal suffering?

Many dogfight injuries are life-threatening and cause death. Most fights feature pit bulls which have been bred and trained for fighting. They cause bruising, puncture wounds, and broken bones with their powerful jaws. Dogs often die of blood loss, shock, dehydration, exhaustion, or infection. Some owners train their dogs for fights with cats, rabbits or smaller dogs. These "bait" animals are often stolen pets or animals obtained from "free to good home" ads.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:06AM
Category: Animals Q716

Does Cleveland have animal ownership restrictions?

Under City Ordinance 603A, exotic pets are not permitted. See the full list of the animals and the ordinance for more details.

From: Division of Animal Control Services Last updated: Dec 9 2008 8:42AM
Category: Animals Q705

What should I do if an animal bites me?

Thoroughly clean the wound by washing with soap and tap water as soon as possible. Seek immediate medical attention and/or contact your family physician. Report the animal bite to the Division of Kennels at 216.664.3069 with the following information:

  • Name of Animal Owner (if known)
  • Address/location of animal
  • Type of animal (Dog, cat, etc.)
  • Date of bite

From: Division of Animal Control Services Last updated: Dec 10 2008 9:03AM
Category: Health and Immunization Q714

Do some states have felony laws regarding dog fighting?

Yes. Dogfighting is illegal in all 50 states and a felony offense in almost every state.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:09AM
Category: Law Q720

Besides hurting animals, what else is wrong with dog fighting?

Children are sometimes present, and can learn insensitivity to animal suffering, enthusiasm for violence and a lack of respect for the law. Those who attend gamble illegally, and weapons have been found at fights because there are large amounts of cash. Dogfighting has been connected to other violence, including homicide. Illegal drugs are often sold and used at dogfights. Fighting dogs are aggressive towards people as well as other animals, and children are especially at risk because of their size.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:07AM
Category: Law Q717

What is dog fighting?

In this sadistic "contest", two dogs (bred, conditioned, and trained to fight) fight for spectator's entertainment and gambling. Fights average 1-2 hours or more, and end when one of the dogs will not or cannot continue. In addition to these fights, there are reports of an increase in unorganized dogfights in urban areas.

From: Division of Animal Control Services Last updated: Dec 10 2008 9:04AM
Category: Law Q715

Should being a dogfighting spectator be a felony?

Yes. Profits come from admission fees and gambling. Since the fights are illegal and not advertised, spectators don’t happen upon fights- they look for them. They are willing participants who support criminal activity.

From: Division of Animal Control Services Last updated: Aug 28 2009 3:18PM
Category: Law Q721

Where is the Division of Animal Control located?

The Division of Animal Control is located at 2690 West 7th Street, Cleveland, Ohio 44113. It is near West 14th St. and Clark Ave. For directions call 216.664.3069. (map)

From: Division of Animal Control Services Last updated: Jun 30 2011 10:20AM
Category: Safety Q573

When is the Division of Animal Control open to the public?

The Kennel is open to the public from 10am to 3pm Monday through Saturday, and is closed Sundays and Holidays.

From: Division of Animal Control Services Last updated: Jun 30 2011 10:19AM
Category: Safety Q572

What is the Division of Animal Control's phone number and address?

The Division of Animal Control is located at: 2690 West 7th Street
Cleveland, Ohio 44113
P: 216.664.3069
F: 216.348.7359

From: Division of Animal Control Services Last updated: Jun 29 2011 8:20AM
Category: Safety Q748

What number do I call to report stray dogs running loose in the City of Cleveland?

Contact the Division of Animal Control at 216.664.3069 (7:30am to 3:00pm Monday thru Saturday). After hours, call Police at 216.621.1234, and they will contact the Animal Control Officer.

From: Division of Animal Control Services Last updated: Jun 29 2011 8:05AM
Category: Safety Q581

What can I do about a barking dog in the City of Cleveland?

Call 216.664.3069 with the dog owner's address. An Animal Control Officer will respond and issue a written notice of complaint. This phone is answered Monday through Saturday from 7:30am to 3pm. An answering machine records after-hours calls.

From: Division of Animal Control Services Last updated: Jun 29 2011 7:57AM
Category: Safety Q576

Does the Division of Animal Control have a Veterinarian?

The Division of Animal Control has a contract with a veterinarian to examine animals housed at the Kennel. The veterinarian does not perform any other services.

From: Division of Animal Control Services Last updated: Jun 29 2011 7:54AM
Category: Safety Q575

Who do I call to report animal abuse or neglect?

Call the Cleveland Animal Protective League at 216.771.4616. They have trained investigators to investigate claims of animal cruelty.

From: Division of Animal Control Services Last updated: Jul 11 2008 12:53PM
Category: Safety Q577

Division of Animal Control Services
2690 West 7th Street
Cleveland, Ohio 44114

P: 216.664.3069
F: 216.348.7359
Relay Service: 711
Send Email

National Terrorism Advisory System (NTAS) check current status

Mission Statement

   
 

The mission of the Division of Animal Control Services is to reduce the number of stray and unwanted animals in the city of Cleveland by enforcing City animal ordinances and by referring low cost spay/neuter services for Cleveland residents.


Division of Animal Control Services