Does the fire department rescue cats from trees?

No, cats are known to eventually come down from trees for food. The fire department does not respond to those calls because it takes a unit out of service which may jeopardize the safety of the community.

Are there any type of free on-site programs or activities that are conducted for school-age children, such as tours?

Yes. Classes may go to the fire station for tours at any time during the day.

Do the individual fire stations keep dogs as mascots?

No, but the department has one fire station that houses our search dogs. We have 3 work dogs that are used for live and dead body searches.

Will a fire fighter ever come into my house and inspect it for a smoke detector?

Only when invited in by the property owner or tenant.

Is it the law to have a smoke detector in my house?

Yes. City Ordinance 392, passed in June 1990, states that all new and existing homes are required to have smoke detectors installed.

Can the Fire Department check or refill my extinguishers?

No, they must be checked or refilled by a certified fire extinguisher company which you can locate online or in the yellow pages.

Does the Fire Department give out free carbon monoxide detectors?

Not at this time.

Are there any fees for reports or documents from the Division of Fire?

Fire reports and copies of documents cost five cents per page and can be obtained at Cleveland Fire Headquarters located at 1645 Superior Ave.

Where is the closest fire station to my house?

You can check the addresses and maps here.

How do I obtain a fire report?

Come down to Cleveland fire Headquarters located at 1645 Superior Ave. Our report center is on the second floor and is open from 8am to 5pm.

How do I report a fire code violation?

Call the Fire Prevention Bureau at 216.664.6664. The codes can be found in part three of the City Ordinances here.

What are the Fire Division's hours of operations for non-emergencies?

The Fire Dispatch Center is open 24 hours a day, 7 days a week.

How can I obtain a Fire Inspection of a commercial building or a private home?

Call the Fire Prevention Bureau at 216.664.6664. For some further information on legal requirements, click here.

What type of training do firefighters receive?

The 4 month firefighter course includes the science of fire and fire behavior, tools and equipment, breathing and other apparatus, hazmat, and emergency medical training.

Is there a contact number for complaints or testimonials about the Fire Department?

Complaints may be called into the Internal Affairs officer at 216.664.6669 and testimonials may be called into Fire Headquarters at 216.664.6397.

Do I need a permit to install a sprinkler system in my home?

Yes, permits are required in order to install fire sprinkler systems in residential dwellings. You can find a Fire Protection Application here.

Where can I find information on hazardous materials?

That information can be researched on the internet. If you have a specific question regarding a property located in the city, contact one our Haz Mat specialists at 216.664.6664.

How can I get a representative from the fire department to speak at my child's school?

Call our Public Education office at 216.664.6386 or 216.664.6387.

What should I do if I see a fire hydrant open?

Call the the Fire Dispatch Center non-emergency number: 216.664.6350.

How do I become a firefighter?

About every two years the city has a firefighter's exam, which includes a written test and a physical agility test. Candidates are then put on a list ranked by their scores, and hired as openings become available in groups of approximately 50. Academy classes are 4 months long which includes a 4 week class to become EMT basic certified. For more information, see the Fire tab on the City's Safety Careers page.

What can I do to prevent fire in my home?

Here are some good tips:

• Limit the use of extensions cords
• Keep cloths and rags away from lamps, heaters and stoves
• Never leave your stove unattended.
• Never leave young children alone especially with open flames or matches in the house- children are mezmorized by fire
• Never throw cigarettes in the garbage, even if you think they are out

Can my teenager complete a few community service hours at the Fire Department?

No. Because of the high-paced action at fire stations and since fire fighters have to handle emergencies, we don't allow people to remain in stations for safety reasons.

Why do fire engines respond to car accidents, even when they didn't look serious?

An accident does not have to look bad to cause injuries needing an emergency response. Firefighters check for fire and environmental hazards- like gas, motor oil, or transmission fluid leaks- and block the scene to protect emergency responders from being hit by cars while they work.

When it snows, who digs out the fire hydrants?

Residents who have hydrants on their tree lawns are asked to make sure they are clear and visible during the winter season.

Where should I install my smoke detector?

There should be one on each level of your house. But if you only have one, put it outside of the sleeping area.

Are there fire code laws regarding the use of Christmas trees and other combustible vegetation?

Those rules can be found in Rule 8 of the Ohio Fire Code, under section F.

Do firefighters collect recyclables or other things for charities?

No.

Does the Fire department install or inspect child car seats?

No, but for a list of certified car seat inspection and installation locations, click here or call 1-866-SEAT CHECK.

Who do I call if my neighbor's fire alarm is going off, but I don't see a fire or smoke?

Dial 911 immediately even if you don't see smoke or fire.

Does the Fire Department install smoke alarms?

If a resident can't install them, assistance can be provided. Please call 216.664.6800.

How can we get a smoke scent out from clothes/furniture?

Check with your local dry cleaners or fire restoration company.

Who do I contact regarding a broken / damaged fire hydrant?

You may report that directly to the Fire Department Water Supply Office at 216.664.6377.

I have an expired home fire extinguisher. How do I dispose of it properly?

Take it to a fire extinguisher service company. You can find them online or in the yellow pages.

How can I get a free smoke detector?

Call Operation Save-A-Life at 216-361-5535.

Can I bring my children to the neighborhood fire station for a tour?

Yes- you are welcome to visit the station any time.

What is the phone number for fire emergencies?

Dial 911 or 216.621.1212.

Where can I find information on hazardous materials?

If you have specific questions you may call one of our HAZ MAT specialist at 216-664-6664. FEMA has information online here.

How can I get a firefighter patch?

A patch may be obtained by writing a letter to the Chief.

What should I do if I see a fire hydrant open?

Dial 9-1-1 and report the address.

How should I care for a smoke detector?

Vacuum it once or twice a year to remove any dust or cobwebs. This will cut down on false alarms. Most battery powered smoke detectors will 'chirp' sporadically when the battery is weak. The Fire Department recommends that batteries be changed twice a year, perhaps two personally significant days, or when you change your clocks in the spring or fall.

How can I find out if I need to replace the batteries in my smoke detector?

There is a test button on the detector. If you push it and the detector makes a sound, the battery is OK. The standard recommendation is to change batteries twice a year, regardless of their condition.

How many firemen are housed at each station?

The number varies, depending on each station's vehicles. Fire trucks have one officer and three firefighterss assigned to them. Stations have one to three vehicles.

Does the fire dept respond to gas leaks?

Yes. If you smell gas, 9-1-1 immediately.

How often is the firefighter exam given?

Approximately every two years.

Are residents able to open fire hydrants during hot days for kids?

No. It's actually against the law and if witnessed by a police officer a citaion may be issued.

How do you report a suspected arson?

You may call the 24 hour Crime Stoppers number at 216.252.7463 or the Cleveland Fire Department Arson Unit during normal business hours at 216.664.6380.

Does the Fire Department offer special services for seniors, like fire prevention classes?

We have three programs for seniors that have information on fire prevention. They are "Senior Power","Fire Safety Education" and "Remember When". More information can be found here.

Is there a fire museum?

Groundbreaking for the museum was in June 2008, when renovations of a historic building on the southeast end of the Lorain Carnegie Bridge began. The current plan is to have the Western Reserve Fire Museum and Education Center partially open to the public later this year.

What is a Hazardous Substance Permit application?

The Fire Prevention Bureau issues permits for hazardous materials regulated under the Municipal Fire Code and/or the Ohio Fire Code.

What is the Fire Department's Smoke House?

The Fire Department has a trailer laid out like the standard floor plan of a house. It is used to teach children how to move around in the event of a fire. We use a non-toxic smoke to act like real smoke, which is why it is called a "Smoke House."

Why would anyone need a fire report?

People need them for insurance companies, for destroyed rental appliances, or in order to get assistance after fire destroys a house and its contents.

What buildings are required to have fire evacuation plans?

All homes should have fire evacuation plans which should be practiced annually. Chapter 4 of the Ohio Fire Code tells you what kind of buildings and business are required to a have formal evacuation plans approved by the local fire department.

How can I obtain a Fire Inspection of a Commercial building or a private home?

Call the Fire Prevention Bureau at 216.664.6664 to set up an inspection for a commercial or business property.

Are there stickers available for windows to identify rooms where occupants (or children) sleep?

Stickers may not be safe because they give information to intruders, might not be removed when a new tenant moves in, it won't guarantee where residents may actually be when a fire starts, and can give a false sense of security. The best means of protection are a smoke detector and an escape plan.

On what roads do I not have to pull over to the curb and stop when a fire truck passes with sirens on?

You should always slow down and pull over to the right when you hear a siren.

How close can I park near a fire hydrant or a fire station?

According to City Ordinance 451.03 Statutory Prohibited Standing or Parking Places:

How often are fire hydrants flushed and checked to see that they work properly?

Twice a year, in May and October

What type of shifts do Cleveland firefighters generally work?

Firefighters who work on the trucks work one 24-hour shift on, followed by two 24-hour shifts off. Firefighters and officers who work in the office work a regular 40 hour week.

What items does the Fire Department review with respect to obtaining a Building or Occupancy Permit?

The bureau has a fire prevention bureau officer who works directly with the Department of Building and Housing to review building construction/alteration plans. The officer reviews the certificate of occupancy application, areas of fire protection, means of egress and other items under the fire code.

Does the Fire Department always respond to EMS calls and vice versa?

Fire only responds with EMS when it is a serious call or when EMS response time may be delayed. EMS is dispatched to all fires.

If my attic gets too hot in the summer, can the contents catch on fire?

No

Who do I call if I think a building is a fire hazard?

Call the Fire Prevention Bureau at 216.664.6664.

What is the best type of fire extinguisher to buy?

There are different kinds of extinguishers for different types of fires. The best thing to do is to check with your local fire extinguisher agent.

Does the fire department recommend child car seats? If so where can they be purchased?

The Fire Department does not recommend any particular car seat or vendor.

Why do Firefighters chop holes in walls?

Fire can get behind a wall and travel upwards, which happens often in older homes. Firefighters must open the wall to check for fire. If fire is discovered, the two adjoining wall spaces must also be opened and checked.

Is there an auxiliary fire department for the City of Cleveland?

There are no auxiliary or part time firefighters. All are fulltime State of Ohio Certified Firefighters.

How can I check to see if my fuse box is outdated and a fire hazard?

Call an electrical contractor for an inspection.

How many Fire Stations are there in the City of Cleveland?

26 total. You can see all their locations here.

What is the fire department's emergency number if 911 is down?

Call the Fire Dispatch Center at 216.664.6350.

How can I arrange for a fire safety course for my neighborhood?

Call the Public Education Office at 216.664.6386.

What is the average response time to a fire?

Average response to a fire is 4 to 6 minutes.

How can a business request a hearing on a municipal fire code citation if they feel it is not accurate?

They can file an appeal with the Board of Building Standards.

If a business is cited with a violation of the fire code, how soon does it have to comply to avoid further penalties?

Within 30 days.

Where can I purchase carbon monoxide and/or smoke detectors?

They can be bought at any drug store, hardware store or any of the larger home improvement stores. The fire department doesn't reccomend any particular store over any others.

Will the Fire Department look at a building before I buy it to see what type of fire suppressant system is needed?

No, but a private consultant can do that for you.

What is CO2?

CO2 is a chemical compound commonly known as carbon dioxide, which extinguishes flames. CO is the compound called carbon monoxide. High levels of CO in the home can be life-threatening and can be prevented by the use of carbon monoxide detectors.

I think my neighbor is burning trash behind his garage- who can I call to report him?

Call 911 and report the address.

Can women be firefighters?

Anyone 18 years or older may apply to take the entrance exam.

Will the Fire Memorial Pipes and Drums play at my event?

The band is a private, with no official connection to the Fire Department. You may call Fire Headquarters at 216.664.6800 to have someone from the band call you, or contact them through their website here.

How many arsons happened in my neighborhood last year?

Arson statistics can be obtained for neighborhoods by written request to the Fire Chief. Requests for information should be addressed to:

There was a fire at my house. I'm allowed back in but how do I even begin trying to clean up?

You may need a fire restoration company, which you can find online or in the phone book. Here are some safety precautions:

• Do Not turn on ceiling fixtures if the ceiling is wet
• Change the heater filter
• If it is winter and the heat is off, pour antifreeze in toilets and drains to prevent freezing
• If your power is off, empty fridge/freezer and keep doors open
• Throw away canned or packaged food and beverages that were close to the fire, they may be contaminated

What are common fire hazards I should now about at my home and my place of work?

Here are some things to watch out for:

• Too many extension cords
• Loose or open wire connections, especially at the fuse box
• Fireplaces or makeshift heating units
• Although not a fire hazard in itself, a locked exit door could be dangerous in the event of a fire

I'd like to learn some general fire safety tips. Where can I go for a quick class?

You can call the Fire Department's Public Education office at 216.664.6386

Can someone come to my daycare or school to teach the kids about fire safety?

Yes. You may request a firefighter to come out and speak by calling 216.664.6386.

A large can of gasoline spilled in my garage. How can I clean it up and be sure I'm not at risk for setting it on fire?

Anytime gasoline spills you should call the Fire Department because it is very dangerous and flammable. If firefighters arrive and determine that the spill is not a hazard, we will instruct you in cleaning procedures.

I just purchased a new home and need help making sure that my smoke and carbon monoxide detectors are set up properly and in good locations. Who can help me?

You may call the Fire Department's Public Education office at 216.664.6386.

How many firefighters work for the city of Cleveland?

Numbers vary throughout the year, averaging around 900.

What is the smoke detector hotline number?

This is a 24 hour number: 216.361.5535. It is the Red Cross's Operations Save-A-Life program, which has reduced deaths by installing smoke alarms and batteries in the homes of low income, disabled or elderly residents.

Where can I get a portable fire extinguisher?

Look online or in the yellow pages for a fire extinguisher company.

What is a Fire Watch?

Fire watches are temporary safety patrols for special circumstances. For example, if a hotel's fire alarm wasn't working, the Fire Prevention Bureau would approve a safety watch. Depending on conditions/occupancy, these are performed by firefighters or civilians.

Where is the Fire Prevention Bureau located?

The Bureau is located at 1645 Superior, which is the northwest corner of 17th and Superior.

What are the Phone/ Fax Numbers for the Cleveland Fire Prevention Bureau?

Phone number is (216) 664-6664 /Fax number (216) 664-6681

Does the Fire Prevention Bureau accept cash as a payment for permits?

No. The only forms of payment the Cleveland Fire Prevention Bureau takes is check or money order; payable to the City Of Cleveland.

Does the Fire Prevention Bureau conduct fire extinguisher training? If NOT can you refer me to someone who does?

The Bureau does not conduct fire extinguisher training. Those who service/supply your extinguishers should be able to provide you with training and answers to questions about their equipment.

How do we get the Fire Department's Smoke House to come to our event?

Please call 216.664.6386

How can I have my swimming pool filled?

Call the Division of Fire's Water Supply Office at 216.664.6686. This office is a link between the Divisions of Fire and Water.

Are outdoor Christmas lights on trees legal?

You can decorate trees in your residential property, but make sure to keep them well-hydrated.

Are fire permits needed for festivals?

You will need a Temporary Hazardous Substance Permit for anything 5 consecutive days or less. Permit cost is $20.00 payable to the City of Cleveland.

If you are using diesel, you may also need a permit for a generator. The size of the tank to determine the permit cost.

You should obtain this permit 10 days prior to the event.

Can I get the hazardous substance permit applications on line?

Not at this time. You must comply with the City Ordinance concerning these substances, which you can see here. Please call 216.664.6664 for further information.

Can you fax the hazardous substance permit applications?

Some applications can be faxed (as long as the application is copied onto a two-sided sheet). We do NOT accept two separate sheets. Due to the color of other applications they cannot be faxed such as: Tank removal, Tank Installation and any of the duplicate forms.

What is the cost on a home inspection from the Fire Prevention Bureau?

The cost is $32.50. Payment should be made with a money order or a business check. (No cash, or personal checks).

How can I obtain a fire report, and is there a cost for it?

You can mail a request or pick up a copy in person at 1645 Superior Ave. 44114. The cost of the fire report is $0.05 a page.

The Fire Prevention Bureau is open Monday thru Friday from 8:30 am to 4:00 pm.

How can I find out if a commercial or business building has been inspected by the Fire Department and what the findings were?

This information can be obtained at the Fire Prevention Bureau at Cleveland Fire Headquarters at 1645 Superior Ave. and can be reached at 216.664.6664.