Public Works FAQs

What is the City's parking policy during a snow parking ban?

When there is over 2 inches of snow, the parking ban is automatic on streets that have posted red and white snow ban signs. The City also notifies the media to relate this information to the public via print, radio and television. Some snow information can be found here.

A "General" ban means no parking on main streets. An "All-City" ban means no parking on any city streets. The bans reduce the time it takes to restore normal traffic, as well as the amount of extra shoveling required for residents. Those having questions may call 216.664.2510.

From:
Streets
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q1180
The snowplow has plowed snow into my driveway apron- who do I report this to?

It is the homeowners responsibility to keep their driveway apron clear. Elderly residents may receive assistance from the Department of Aging at 216.664.4694

From:
Streets
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q1181
Does the city pick up leaves?

The Department of Public Works resumed the Leaf Pick-Up Program in designated neighborhoods beginning in 2017. A budget increase allowed for improved park and playground infrastructure maintenance, urban forestry and a stronger focus on illegal dumping reduction and city clean-up.

2017 Leaf Pick-up Program

From:
Streets
Category:
Streets and Transportation

Last updated: 09/29/2017 - 2:56pm

Q1182
There is a tree on my tree lawn that needs trimming. Does the City take care of that?

Yes, do either of the following:

  • call the Division of Urban Forestry at 216.664.3235 and a City employee will come out and inspect the tree. If the tree requires trimming, it will be placed on a list for service.
  • Email the Department of Public Works here.
  • If you would like to trim it yourself, call Urban Forestry at the above number to request a permit
From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q953
Why did I receive a bill for grass cutting on my vacant lot?

The City maintains vacant lots and the exterior of vacant structures in order to prevent them from becoming public nuisances. You can be billed for maintenance services of vacant property. Call 216.420.8300 for further information.

From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q954
I received a bill for grass cutting for my vacant lot. How do I protest this?
  • A written protest must be filed within ten days after receiving the bill
  • The Division of Park Maintenance and Properties investigates the protest, and mails a response on whether the protest was granted or denied. If denied the property owner can appeal.
  • If the appeal is denied and the bill is not paid, the Division of Licenses and Assessments certifies the bill to the County Auditor to be placed on the owner’s tax bill.
From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q955
How do I get a City-owned tree removed?

Property owners concerned about a city-owned tree that may be dead, diseased or hazardous may contact the office of Urban Forestry at 216.664.3235 between the hours of 8:30 am and 4:30 pm to request a free inspection.

From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q956
Tree roots from the tree on my tree lawn are raising my sidewalk. Will the city remove the roots?

Yes, the city will grind out the roots. The homeowner is responsible for lifting the sidewalk. For further information on tree root removal, see Urban Forestry or call 216.664.3104.

From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q1084
Who is responsible for grass cutting on vacant lots?

The city has landbank properties which the Division of Park Maintenance is responsible for maintaining. Many vacant lots are privately owned, and property owners should maintain them. If grass on a lot is over 8” the City will cut it and bill the owner. -more.

From:
Public Works
Category:
Property

Last updated: 04/08/2015 - 7:04pm

Q1384
How can I tell if a tree is owned by the city?

City-owned trees can be found on City property, tree lawns or Right of Ways.

From:
Public Works
Category:
Property

Last updated: 03/02/2015 - 12:28pm

Q1386

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