Public Works FAQs

What do I do with my bulk trash when it is not a bulk collection week?

If possible, hold on to the items until bulk pick-up week. Your bulk pick-up day is the regular trash day for your street during the first full week of the month. You also have the option of renting a dumpster from the City of Cleveland or a private hauler. You can also drop off the items at the Ridge Road Transfer Station for free (restrictions may apply). If you need to set out bulk items other than the first full week of the month, you must call 216.664.3711 to schedule.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 04/24/2017 - 1:28pm

Q10182
We are told that we can no longer set excess trash or recycling out outside of the carts. What can we do with it?

All trash and recycling needs to be contained inside the trash or recycling cart. If you have extra that will not fit, please hold on to it until the next week's collection or drop it off at the Ridge Road Transfer Station (restrictions may apply) at no charge. If you find that you frequently don’t have enough room in your cart, another cart can be leased from the city for a one-time $50 fee by calling 216.664.3717.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 03/07/2017 - 7:53am

Q10183
When should I put my waste containers out?

Containers can be placed out after noon the day before your collection day and must be removed by noon the day after your collection, or you will be in violation. Call the Division of Waste at 216.664.3711 if you are unsure of your collection day.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 03/06/2017 - 4:56pm

Q10184
Can I place my containers in front or behind a parked car?

If possible please use off-street parking on your collection day.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 03/07/2017 - 8:46am

Q10185
Are we still allowed to put up to 4 tires out for collection by the City?

Yes. You may place 4 tires out only during bulk pick up week, which is the first week of the month.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 04/24/2017 - 1:33pm

Q10186
I am cleaning out my garage/basement. Do I have to hold on to these items until the first full week of the month for the bulk pick up day?

Yes, but you have other trash options. You can rent a dumpster from the City of Cleveland or a private hauler to be picked up. You may also drop it off at the Ridge Road Transfer Station for free (restrictions may apply). The address there is 3727 Ridge Rd, Cleveland, OH 44144.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 04/24/2017 - 1:25pm

Q10187
I am getting new carpeting. Do I have to wait until bulk week to set out the old carpeting?

In order for it to be picked up, you may only set it out on bulk pick-up day, which is the regular trash day for your street during the first full week of the month. You may also drop it off at the Ridge Road Transfer Station for free (restrictions may apply). The address there is 3727 Ridge Rd, Cleveland, OH 44144.

From:
Waste Collection
Category:
Waste, Graffiti, Recycling

Last updated: 04/24/2017 - 1:28pm

Q10188
I would like to report a hole in the street. Who should I call?

The Division of Streets Operations Office at 216-664-2510

From:
Streets
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q835
My vehicle has been damaged by a hole in the street. Who should I call?

Call 216.664.2671. This is the Department of Moral Claims which will review your claim and determine if you are entitled to a damage reimbursement.

From:
Streets
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q836
My neighbor's car has been parked on the street and has not been moved in a month. Is there anything I can do about this?

You may call your local police district and inform them of the situation. Your neighbor cannot park his vehicle on the street longer than three days without moving it.

From:
Streets
Category:
Streets and Transportation

Last updated: 03/02/2015 - 12:28pm

Q860

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