I am a City of Cleveland employee. How do I sign up for direct deposit?

Employees can sign up for direct deposit by completing an Authorization Agreement for Automatic Payroll Deposits also referred to as a direct deposit card. In order to complete the card, employees will need to supply their financial institution's name, routing information, account number and type. A deposit ticket or voided check should be attached to the direct deposit card if possible. This will help to ensure that the correct account information is input into the payroll system. The employee's signature, social security number and the current date are also required on the card.

I am a City of Cleveland employee. How long will it take for me to set up direct deposit?

It will take approximately two pay periods (one month) to set up a new direct deposit. However, this can be delayed if the bank or account information provided is not correct.

I am a City of Cleveland employee. How do I change my direct deposit?

Direct deposit account information can be changed by submitting a new Authorization Agreement for Automatic Payroll Deposits (direct deposit card) with the new account information. Employees should write "bank/account change" at the top of the direct deposit card to assist Treasury in distinguishing a change in bank account information from a new setup. If funds are being directly deposited to more than one account, the card must clearly specify the account(s) to be changed. Employees should allow approximately one month for the change to take effect.

I am a City of Cleveland employee. How do I cancel my direct deposit?

A request to cancel direct deposit must be made in writing by the employee and submitted to Treasury. There is a memo form available in Treasury (see the attached) that can be used to cancel a direct deposit. Employees should allow approximately 2 weeks for a direct deposit to be cancelled in the payroll system.

I am a City of Cleveland employee. How many direct deposits can I open?

An employee can have funds directly deposited into a maximum of six (6) accounts ----- 3 savings and 3 checking accounts.

I am a City of Cleveland employee. Can I set up a direct deposit to go into an account belonging to a relative, friend, or significant other?

Yes, funds can be direct deposited into an account that does not bear the employee's name as long as the bank has been notified in advance of the deposit. Employees are responsible for ensuring that the correct bank routing and account information has been provided to Treasury.

I am a City of Cleveland employee. What is the difference between payroll deduction and direct deposit?

Payroll deduction is an automatic deduction of a portion of your earnings for specific purposes which may include garnishments, voluntary donations, savings bond purchases, union dues, etc. Questions or concerns regarding payroll deductions should be directed to Central Payroll at 216.664.2640.
Direct deposit is the method by which your net pay is deposited into the financial institution(s) of your choice on payday. Employees may have funds directly deposited into a maximum of six accounts - 3 checking and 3 savings. Questions or concerns regarding direct deposit should be directed to Treasury at 216.664.2240.

I am a City of Cleveland employee, what area handles child support and other garnishments?

Questions concerning child support and other court ordered garnishments should be directed to Central Payroll at 216.664.2640.

I am a City of Cleveland employee and I have a question about payroll deduction, who should I talk to?

Questions concerning payroll deductions (union dues, credit union deductions, child support, etc.) should be directed to Central Payroll at 216.664.2640.

I am a City of Cleveland employee and I purchased a Savings Bond which was never received. What should I do?

If you have not received your savings bond, you should first contact Treasury at 216.664.2240 to determine if the bond has been forwarded to that office. If the bond has not been returned to Treasury, employees may go online to www.treasurydirect.gov to see if the bond has been returned to the issuer.

Where can I find information to help me understand the City's finances?

The City of Cleveland's Comprehensive Annual Financial Reports, or CAFRs, which include basic financial statements summarizing departmental cash flows, are available online. Click here to view the available reports

Where can I find information about the City Budget?

You can find the budject books online. Click here to view the list of availabe budget books.

Where can I find information on property taxes?

On the Cuyahoga County Auditor's website here.

I own a local supply company and would like to do business with the City. How can I find out what is up for bid?

Information is available online here.