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Central Collection Agency

CCA - Municipal Income Tax
205 W Saint Clair Ave
Cleveland, OH 44113-1503

P: 800.223.6317
P: 216.664.2070
Fax: 216.420.2899
Weekdays 7:30am - 4:30pm


The Division of Taxation was established by the Ordinance No. 2393-66 effective November 28, 1966. As provided in the Ordinance, the Division operates a centralized collection facility known as the Central Collection Agency (CCA) for the purposes of collecting the municipal income tax for the City of Cleveland and any other municipalities that wish to join the tax agency for purposes of administering their municipal income tax ordinances.

Visit the official website of the Central Collection Agency (CCA)

Department of Finance
Sharon A. Dumas, Director
601 Lakeside Ave., Room 104
Cleveland, Ohio 44114

P: 216.664.2536
F: 216.664.2535
Relay Service: 711
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Mission Statement


Provide an efficient, centralized collection structure for collection of income tax for Cleveland and other member communities

-Division of Taxation/CCA