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How to Pay!

Acceptable Forms of Payment

  • Check
  • Money Order
  • Credit Card
    • American Express
    • Visa
    • Mastercard
    • Discover

Checks or money orders should be made payable to the City of Cleveland. The City does not accept starter checks or foreign checks as acceptable forms of payment.

Payment Options

Pay In-Person
The Division of Assessments and Licenses is in Cleveland City Hall, 601 Lakeside Avenue in Room 122. Hours of operation are 8:00 am 5:00 pm, Monday-Friday.

Pay By Mail
Payments can be mailed to:

Division of Assessments & Licenses
601 Lakeside Avenue, Room 122
Cleveland, Ohio 44114

The following must be included with payments to ensure proper credit is applied:

  1. The payment remittance portion of an invoice OR
  2. The completed, signed application with required secondary documentation AND
  3. Checks or money orders must reference one of the following:
    • License Number or Name
    • Customer Number
    • Invoice Number
    • Parcel Number
    • Property Address

Division of Assessments and Licenses
601 Lakeside Ave., Room 122
Cleveland, Ohio 44114

Weekdays 8 am to 5 pm

P: 216.664.2260
F: 216.664.4592
Relay Service: 711
Send Email

Mission Statement


The Division of Assessments and Licenses will strive to provide value-added regulatory, financial, accounting and administrative shared services that enhance the quality of life in the City of Cleveland. For the benefit of our constituents, we will effectively regulate various professions, efficiently bill for services and fairly collect revenues with the highest degree of integrity and ethics.

-Division of Assessments and Licenses

Vision Statement


Our vision is to inspire governmental excellence through expertise and innovative business practices in order to benefit constituents. Our actions will reflect values of service, integrity and respect that will enable us to consistently provide accurate, efficient and timely responses. We strive to proactively enhance operations in order to continuously add value in a rapidly changing environment.