UPDATE: Cleveland Hopkins International Airport Experiencing Isolated Technical Issues

Friday, April 26, 2019

No hacking occurred and no ransom demands made

CLEVELAND – On April 21, malware was discovered on several Cleveland Hopkins International Airport computing systems. As a result, the Flight Information Display, Baggage Information Display and email systems were impacted.  These systems were not accessed by any unauthorized personnel (hacked) and there were no ransom demands. 

The City of Cleveland and Cleveland Hopkins International Airport continue working to resolve the technical issues impacting a small number of airport systems. The City reiterates there is no impact to the airport’s security and operations systems.

Again, all airport safety and security operations are functioning as normal. However, email, airport flight and baggage displays are currently unavailable. Passengers can find similar flight information online at www.clevelandairport.com or via the airport’s special customer information teams.

The City of Cleveland will continue to provide updates on the situation as they become available.